Shift Manager — Lead a Fast-Paced Team & Guest Joy

Fresh Dining Concepts; Lake Forest (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Flexible scheduling 20-40 hours per wk

Free on-duty shift meals

Paid training and coaching

Advancement opportunities

Free uniforms

Health insurance / 401(k) eligibility

Job summary

Auntie Anne's is hiring a Shift Manager in Lake Forest, IL. You will lead shifts, coach team members, and ensure high guest service while preparing baked pretzels to brand standards.

The role requires reliable attendance, flexible availability including weekends, and a strong work ethic in a fast-paced environment. Training and advancement opportunities are available, with a supportive team culture.

Qualifications

• Minimum 1+ years in food service or supervisory roles preferred.
• Must be 18 years or older and have reliable transportation.
• Flexible availability including weekends, evenings, and holidays.
• Strong communication and guest service skills.
• Ability to stand, move, and perform physical tasks during shifts.

Responsibilities

• Lead shifts and provide direction to team members.
• Prepare, bake, and serve Auntie Anne's products according to brand standards.
• Ensure food safety and guest service standards are met.
• Operate registers, handle cash, and ensure accurate transactions.
• Support training and development of team members.
• Maintain a clean, organized, and safe work environment.

Skills

Leadership

Teamwork

Communication

Punctuality

Food Service Experience

Education

High school diploma or equivalent

Tools

POS systems

Job description

Auntie Anne's is hiring a Shift Manager in Lake Forest, IL. You will lead shifts, coach team members, and ensure high guest service while preparing baked pretzels to brand standards.

The role requires reliable attendance, flexible availability including weekends, and a strong work ethic in a fast-paced environment. Training and advancement opportunities are available, with a supportive team culture.