Shift Leader — Fast-Food Ops & Guest Experience

Burger King; Connecticut; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Medical, dental, vision insurance

Paid time off

Job summary

Burger King in Connecticut is seeking a Restaurant Shift Leader to supervise all activities during a shift, ensuring smooth operations, exceptional guest service, and strict adherence to brand standards. You will train team members, handle cash procedures, and work hands-on across stations as needed to support the Management Team.

The role requires strong leadership, English communication, and the ability to manage multiple tasks while keeping the guest experience at the forefront.

Qualifications

• Leads with strong guest service and team leadership.
• Manages cash handling and POS operations accurately.
• Lifts, stands, and works across stations as needed.

Responsibilities

• Oversees shift operations and ensures adherence to brand standards.
• Trains and supports staff, fosters teamwork and accountability.
• Interacts with guests, resolves concerns, and maintains store cleanliness and safety.
• Monitors labor and cost controls, following company policies.

Skills

Leadership

Guest service

Cash handling

Staff supervision

Shift planning

Communication (English)

Education

High school diploma or equivalent

Tools

Rackson POS

Job description

Burger King in Connecticut is seeking a Restaurant Shift Leader to supervise all activities during a shift, ensuring smooth operations, exceptional guest service, and strict adherence to brand standards. You will train team members, handle cash procedures, and work hands-on across stations as needed to support the Management Team.

The role requires strong leadership, English communication, and the ability to manage multiple tasks while keeping the guest experience at the forefront.