Shift Leader: Fast-Casual Ops & Guest Experience

Burger King; Hammond (LA); On-site; USD 15,000 - 21,000; Full time

Job summary

Burger King in Hammond, LA is seeking a Shift Leader to help drive sales and guest satisfaction on assigned shifts. You will support the Restaurant General Manager and Assistant Manager, direct Team Members, and ensure smooth operations and clean, fast service.

The role requires 1–2 years in quick-service, a focus on profitability, and flexibility to work evenings, weekends, and holidays. Prior leadership experience is a plus in a fast-paced environment.

Qualifications

• High school diploma or GED required; two years of college preferred.
• 1–2 years of quick-service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Support RGM/AM in managing operations during shifts.
• Drive sales and profitability through effective shift execution.
• Direct and motivate Team Members across workstations.
• Ensure adherence to brand standards and safety procedures.
• Handle cash controls and inventory tasks as needed.

Skills

Guest service principles

Coaching and feedback

Team development

Education

High school diploma or GED

Two years of college preferred

Job description

Burger King in Hammond, LA is seeking a Shift Leader to help drive sales and guest satisfaction on assigned shifts. You will support the Restaurant General Manager and Assistant Manager, direct Team Members, and ensure smooth operations and clean, fast service.

The role requires 1–2 years in quick-service, a focus on profitability, and flexibility to work evenings, weekends, and holidays. Prior leadership experience is a plus in a fast-paced environment.