Shift Lead — Flexible Hours & Team Leader

Workstream; South Orange (NJ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Flexible Hours

Employee Discounts (across Playa Bowls

locations)

Fun work environment

4 free Playa work shirts

1 free bowl/drink per on shift

Career growth opportunities

Job summary

Playa Bowls is seeking a Shift Lead in New Jersey to support a team delivering high quality acai bowls and beverages. You will supervise daily operations, guide junior staff, and ensure outstanding customer service while maintaining inventory and safety standards.

The role requires 18+ with prior managerial experience, strong communication, and the ability to manage 2–6 teammates on shift, including weekends and late hours. Flexible hours and growth opportunities are offered.

Qualifications

• Must be 18 years or older.
• Previous managerial experience.
• Strong communication and active listening skills.
• Ability to lead a shift with 2–6 team members.
• Must have a working smartphone.
• Available to work 20+ hours per week, including weekends.
• Weekend and midnight shifts are mandatory.

Responsibilities

• Consistently check products to ensure quality and consistency.
• Investigate and resolve customer complaints regarding food quality and service.
• Receive deliveries and verify product quality and quantity.
• Monitor food prep, portions, garnishing, and presentation to standards.
• Review procedures to identify improvements in service, performance, or safety.
• Maintain food and equipment inventories and records.
• Train new employees and evaluate performance.
• Handle cash register counts and daily closing procedures.

Skills

Leadership experience

Customer service

Communication skills

Critical thinking

Team leadership

Smartphone proficiency

20+ hours per week

Weekend & midnight shifts

Job description

Playa Bowls is seeking a Shift Lead in New Jersey to support a team delivering high quality acai bowls and beverages. You will supervise daily operations, guide junior staff, and ensure outstanding customer service while maintaining inventory and safety standards.

The role requires 18+ with prior managerial experience, strong communication, and the ability to manage 2–6 teammates on shift, including weekends and late hours. Flexible hours and growth opportunities are offered.