Shift Leader: Energize the Bar & Guest Experience

Greenhouse Software, Inc.; New York (NY); On-site; USD 2,617,000 - 3,444,000; Full time

Benefits offered by this job

Pay plus tips

Health Insurance

Employee Discount

Free coffee

Job summary

JOE & The Juice in New York City is seeking a Shift Supervisor to help keep the heartbeat of the store alive. You’re not just leading a shift — you’re leading the vibe, with a focus on smooth operations, strong delegation, and a top-notch guest experience.

You’ll work with the Store Manager to keep standards high, train new Juicers, and support sales targets while building a fun, energetic team culture. Join a fast-paced, people-centric environment where energy, music, and guest connections

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role
• Strong organizational and communication skills
• Ability to stay cool and lead under pressure
• Passion for people, service, and personal growth
• A proactive, hands-on approach with a team-first mindset

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Team leadership

Communication skills

Calm under pressure

People development

Job description

JOE & The Juice in New York City is seeking a Shift Supervisor to help keep the heartbeat of the store alive. You’re not just leading a shift — you’re leading the vibe, with a focus on smooth operations, strong delegation, and a top-notch guest experience.

You’ll work with the Store Manager to keep standards high, train new Juicers, and support sales targets while building a fun, energetic team culture. Join a fast-paced, people-centric environment where energy, music, and guest connections