Shift Leader: Elevate Service & Team Performance

Hunter Super Techs - TurnPoint; Shawnee (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Dunkin’ restaurant in Shawnee, OK is seeking a Shift Leader to coach team members, uphold Brand standards, and deliver great guest service during their shift.

You will support the Restaurant Manager, assign tasks, communicate priorities, ensure food safety, manage inventory and cash handling, and guide teammates with timely feedback in a fast-paced environment.

Strong communication, leadership experience, and basic computer skills are required.

Qualifications

• HS diploma or GED preferred.
• Previous leadership experience in retail, restaurant or hospitality.
• Basic computer skills and cash handling experience.

Responsibilities

• Coach restaurant team members and provide timely feedback.
• Support Restaurant Manager in meeting operational goals and brand standards.
• Communicate shift priorities and complete deployment plans.
• Ensure food safety standards and inventory management during shifts.
• Handle customer complaints and maintain guest satisfaction.

Skills

Leadership

Team management

Customer service

Communication

English fluency

Problem solving

Timely feedback

Cash handling

Education

HS Diploma or GED

Tools

POS system

Basic computer skills

Job description

Dunkin’ restaurant in Shawnee, OK is seeking a Shift Leader to coach team members, uphold Brand standards, and deliver great guest service during their shift.

You will support the Restaurant Manager, assign tasks, communicate priorities, ensure food safety, manage inventory and cash handling, and guide teammates with timely feedback in a fast-paced environment.

Strong communication, leadership experience, and basic computer skills are required.