Shift Leader: Elevate Service & Lead the Team

Zaxbys; Tuscaloosa (AL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Free meals on shift

Flexible schedule

Early access to pay

Opportunities to advance

401(k) with employer match

Medical, dental and vision insurance

Disability insurance

Life insurance

Job summary

Zax LLC is hiring a Shift Leader in Alabama to oversee shift operations, train and coach team members, and ensure guest satisfaction and food service standards. You will manage tasks, respond to issues, and help meet safety and quality benchmarks during each shift.

The role emphasizes leadership, teamwork, and adherence to company policies, with opportunities for training and advancement within a fast-growing restaurant brand.

Qualifications

• 18+ years old with reliable transportation.
• Able to work a flexible schedule including days, nights, weekends and holidays.
• Background check and training requirements completed.
• Strong leadership, organizational and teamwork skills.
• Follows company policies and safety guidelines.

Responsibilities

• Supervise shift operations, assign tasks and respond to guest concerns.
• Coach and develop team members to meet standards and goals.
• Prioritize guest experience and ensure quality and service benchmarks.
• Manage opening/closing routines and cash handling per policy.
• Collaborate with management to plan shift duties and improve performance.

Skills

Leadership

Customer service

Communication

Time management

Problem solving

Tools

POS software

Job description

Zax LLC is hiring a Shift Leader in Alabama to oversee shift operations, train and coach team members, and ensure guest satisfaction and food service standards. You will manage tasks, respond to issues, and help meet safety and quality benchmarks during each shift.

The role emphasizes leadership, teamwork, and adherence to company policies, with opportunities for training and advancement within a fast-growing restaurant brand.