Shift Leader - Flexible Schedule & Growth Opportunities

Zaxbys; Northport (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Schedule

Early Access to Pay

Opportunities to Advance

Recognition Program

Employee Referral Program

401(k) With Employer Match (additional

eligibility requirements)

Medical, Dental, and Vision Insurance

Short and Long-Term Disability

Employer-Paid Life Insurance

Job summary

Zaxbys in Northport, AL is seeking a Shift Leader who will manage the product, process, and people during a shift, ensuring guest satisfaction and adherence to standards.

You will train and coach team members, respond to guest concerns, and collaborate with the General Manager to meet goals, schedules, and safety requirements. This role offers flexible scheduling, opportunities for advancement, and participation in the company's development programs.

Qualifications

• Must be 18 years of age or older.
• Must have reliable transportation.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Successful completion of background check.
• Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others.
• Follows company standards and local laws with regards to employee time punches.
• Strong interpersonal and verbal communication skills.
• Technological savvy; knowledge of required company software and tools.
• Strong problem-solving skills.
• Ability to multi-task and manage time effectively.
• Ability to make sound judgements and decisions which align with company standards and values.
• Leadership experience preferred.

Responsibilities

• Manage the product, process, and people required to execute a shift.
• Train and coach team members to meet company standards.
• Respond to guest complaints and ensure guest satisfaction.
• Close and open shift responsibilities and plan shift duties.
• Delegate tasks and supervise performance during a shift.
• Maintain operational standards and ensure compliance with company guidelines and policies.
• Track food safety and quality and ensure accurate guest orders.
• Collaborate with management to develop goals and report progress.

Skills

Leadership

Team coaching

Customer service

Problem-solving

Communication

Multitasking

Job description

Zaxbys in Northport, AL is seeking a Shift Leader who will manage the product, process, and people during a shift, ensuring guest satisfaction and adherence to standards.

You will train and coach team members, respond to guest concerns, and collaborate with the General Manager to meet goals, schedules, and safety requirements. This role offers flexible scheduling, opportunities for advancement, and participation in the company's development programs.