Shift Leader: Elevate Service & Develop the Team

Goose Creek Distribution Inc; Selbyville (DE); On-site; USD 42,000 - 54,000; Full time

Job summary

Appone is seeking a Shift Leader to support the Management Team and help meet corporate performance goals. The role involves training hourly team members and ensuring a high-quality customer experience in daily restaurant operations.

You will supervise day-to-day tasks, coach staff, coordinate assignments and ensure compliance with safety and quality standards, while maintaining profitability and smooth shift execution.

Qualifications

• Demonstrates customer service commitment.
• Leads by example and follows company policies.
• Motivates and mentors fellow team members.
• Implements solutions for restaurant challenges.
• Exhibits honesty, punctuality and dependability.

Responsibilities

• Ensure a pleasant experience for customers and address inquiries or complaints.
• Oversee daily tasks and performance of team members.
• Assist with training and coaching of staff.
• Coordinate daily assignments and activities for team members.
• Adhere to city, county, and state regulations and store policies.
• Maintain food safety, quality and proper handling standards.
• Complete daily paperwork and deposits.
• Conduct periodic inventories and keep restaurant clean.
• Support profitability and handle weekend/holiday shifts as needed.

Skills

Customer service

Leadership

Team motivation

Problem solving

Work ethic

Product knowledge

Job description

Appone is seeking a Shift Leader to support the Management Team and help meet corporate performance goals. The role involves training hourly team members and ensuring a high-quality customer experience in daily restaurant operations.

You will supervise day-to-day tasks, coach staff, coordinate assignments and ensure compliance with safety and quality standards, while maintaining profitability and smooth shift execution.