Restaurant Shift Leader - Inspire & Train Team

Goose Creek Distribution Inc; Salisbury (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Appone is seeking a Shift Leader to support the Management Team and help train hourly staff. The role focuses on delivering excellent customer service, supervising daily tasks, and maintaining store standards. You will develop team members, coordinate schedules, and ensure compliance with safety and quality policies.

The position requires leadership, reliability, and the ability to work flexible shifts including weekends and holidays. Serve Safe Certification and background checks are required.

Qualifications

• Positively committed to customer service and guest experience.
• Ability to lead and train hourly team members.
• Demonstrates honesty, reliability and professionalism in all tasks.
• Follows company policies and procedures at all times.
• Flexibility to work all shifts including weekends and holidays.
• Must pass Serve Safe Certification and background checks.

Responsibilities

• Support management by meeting performance goals and developing staff.
• Supervise day-to-day tasks and assign work to team members.
• Coach and train team members to improve performance.
• Plan and coordinate daily assignments of team members.
• Ensure safety, quality, and store policies are followed.
• Maintain clean restaurant and ensure profitability.
• Complete deposits and periodic inventories as needed.
• Prepare daily paperwork and reports.

Skills

Leadership

Customer service

Team motivation

Work ethics

Punctuality

Initiative

Product knowledge

Policy compliance

Shift flexibility

Serve Safe certification

Job description

Appone is seeking a Shift Leader to support the Management Team and help train hourly staff. The role focuses on delivering excellent customer service, supervising daily tasks, and maintaining store standards. You will develop team members, coordinate schedules, and ensure compliance with safety and quality policies.

The position requires leadership, reliability, and the ability to work flexible shifts including weekends and holidays. Serve Safe Certification and background checks are required.