Shift Leader: Elevate Quality, Service & Profit

Papa Johns; Columbia (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s in Columbia, Tennessee is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service. The role supports restaurant profitability by enforcing company policies, procedures, programs and systems and by ensuring compliance with all laws and ethical business practices.

You will supervise staff, ensure adequate shift coverage, provide timely feedback, maintain product quality and cleanliness, and help manage cash and inventory in line

Responsibilities

• Adheres to station guidelines for dough management, portioning, and accuracy.
• Prepares quality products and follows all product procedures.
• Maintains required product holding times.
• Contributes to guest satisfaction by meeting restaurant needs and minimizing complaints.
• Maintains shift coverage, safety, cleanliness, and policy compliance.
• Assists in cash handling and inventory management according to company guidelines.

Job description

Papa John’s in Columbia, Tennessee is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service. The role supports restaurant profitability by enforcing company policies, procedures, programs and systems and by ensuring compliance with all laws and ethical business practices.

You will supervise staff, ensure adequate shift coverage, provide timely feedback, maintain product quality and cleanliness, and help manage cash and inventory in line