Shift Lead: Drive Quality, Service & Profit

Papa John's International , Inc.; Brentwood (TN); On-site; USD 16,531 - 20,664; Full time

Job summary

Papa John's is seeking a Shift Leader in Brentwood, TN to supervise shifts and work areas, ensuring high quality products and customer service while contributing to restaurant profitability.

Responsibilities include managing operations under company policies, ensuring compliance with laws, and upholding core values. You will ensure adequate shift coverage, provide immediate feedback, and help manage cash, inventory, and costs to maintain performance targets.

Qualifications

• Experience in restaurant or food service is a plus.
• Strong teamwork and communication skills.
• Ability to adhere to age and safety guidelines.

Responsibilities

• Adheres to guidelines for each station including dough management, accurate portioning and quality product prep.
• Ensures shift coverage and provides feedback to correct problems; maintains product quality and customer service.
• Maintains costs, cleanliness, and compliance with policies and procedures; supports profit goals within company guidelines.
• Manages cash handling and inventory levels to minimize loss and improve efficiency.
• Executes company policies and systems to ensure profitability and ethical business practices.

Job description

Papa John's is seeking a Shift Leader in Brentwood, TN to supervise shifts and work areas, ensuring high quality products and customer service while contributing to restaurant profitability.

Responsibilities include managing operations under company policies, ensuring compliance with laws, and upholding core values. You will ensure adequate shift coverage, provide immediate feedback, and help manage cash, inventory, and costs to maintain performance targets.