Shift Leader: Elevate Member Experience & Lead the Team

Planet Fitness; West Lebanon (NH); On-site; USD 1,791,000 - 2,342,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan

Free Black Card Membership

Tuition Reimbursement

Job summary

A leading fitness organization in New Hampshire is seeking a full-time Shift Leader. This role involves guiding team members, supporting daily operations, and ensuring an exceptional experience for members. Ideal candidates should have a passion for the brand, strong communication skills, and some experience in customer service. Join a dynamic team that values a welcoming environment while providing great benefits, including health insurance and a free gym membership.

Qualifications

• 6-12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED Certified.

Responsibilities

• Guide peers to complete assigned tasks safely and efficiently.
• Model outstanding member experience behaviors.
• Support team members with elevated member concerns.

Skills

Customer service orientation

Leadership skills

Strong communication skills

Ability to inspire others

Job description

A leading fitness organization in New Hampshire is seeking a full-time Shift Leader. This role involves guiding team members, supporting daily operations, and ensuring an exceptional experience for members. Ideal candidates should have a passion for the brand, strong communication skills, and some experience in customer service. Join a dynamic team that values a welcoming environment while providing great benefits, including health insurance and a free gym membership.