Gym Team Lead: Member Experience & Operations

Planet Fitness; Edina (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership for self and one family member or friend

Advancement Opportunities

Job summary

A fitness center chain is looking for a Team Lead to assist with gym operations and ensure a positive member experience. This role involves training staff, overseeing customer service, and managing marketing efforts. Ideal candidates will have strong communication and leadership skills, alongside strong customer service abilities. Competitive benefits and the opportunity for personal advancement are included.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Ensure member service oversight.
• Manage marketing efforts.

Skills

Customer service

Communication

Leadership

Job description

A fitness center chain is looking for a Team Lead to assist with gym operations and ensure a positive member experience. This role involves training staff, overseeing customer service, and managing marketing efforts. Ideal candidates will have strong communication and leadership skills, alongside strong customer service abilities. Competitive benefits and the opportunity for personal advancement are included.