Shift Leader: Elevate Guest Service & Operations

Concessions Intl Brand; College Park (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

Concessions Intl Brand is seeking a Shift Leader at Atlanta Airport to provide superior guest service, support unit operations, and lead team members. The ideal candidate will have a high school diploma and at least 1-2 years of supervisory experience in customer service. Responsibilities include managing cash and inventory, ensuring food safety, and training associates. This full-time position requires strong leadership skills, attention to detail, and flexibility. Join us and help create a welcoming experience for our guests.

Qualifications

• Must have alcohol awareness and/or ServSafe Food Safety certification.
• 1-2 years previous customer service and supervisory experience.

Responsibilities

• Support operations to deliver superior guest service.
• Lead employees in performance during manager's absence.
• Perform cash management and inventory duties.

Skills

Customer Service

Leadership

Flexibility

Attention to Detail

Education

High School Diploma or GED

Job description

Concessions Intl Brand is seeking a Shift Leader at Atlanta Airport to provide superior guest service, support unit operations, and lead team members. The ideal candidate will have a high school diploma and at least 1-2 years of supervisory experience in customer service. Responsibilities include managing cash and inventory, ensuring food safety, and training associates. This full-time position requires strong leadership skills, attention to detail, and flexibility. Join us and help create a welcoming experience for our guests.