Shift Leader: Elevate Guest Experience & Team Ops

Rubios Restaurant Group; Bakersfield (CA); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Rubio’s Restaurant Group is seeking a Shift Leader to supervise a productive, profitable restaurant and uphold Guest satisfaction, food quality and portioning. You will lead Team Members, ensure safety and security, and support the GM and AM in daily operations.

Responsibilities include opening/closing, managing front and back-of-house staff, maintaining cleanliness, handling financial paperwork, and participating in ongoing training to drive excellent service and performance.

Qualifications

• Education: High School degree or equivalent.
• Experience: Some restaurant or retail experience preferred.
• Knowledge: Basic computer skills including e-mail and Microsoft Word.
• Language Skills: Ability to communicate in English, both orally and in writing.

Responsibilities

• Interact with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio’s standards.
• Opens and/or closes restaurant according to Rubio’s standards. Supervises Front of the House and Back of the House Team Members as required by Management.
• Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards.
• Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management.
• Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products.
• Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy.
• Assists in completion of periodic operational paperwork as prescribed by Management.
• Participates in development of self by attending ongoing classroom and online training.

Education

High School degree or equivalent

Tools

Microsoft Word

Email

Job description

Rubio’s Restaurant Group is seeking a Shift Leader to supervise a productive, profitable restaurant and uphold Guest satisfaction, food quality and portioning. You will lead Team Members, ensure safety and security, and support the GM and AM in daily operations.

Responsibilities include opening/closing, managing front and back-of-house staff, maintaining cleanliness, handling financial paperwork, and participating in ongoing training to drive excellent service and performance.