Restaurant Shift Leader: Guest Experience & Ops Lead

Rubios Restaurant Group; Peoria, Northern (AZ, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Rubio’s Restaurant Group in Peoria, AZ is seeking a Shift Leader to supervise daily restaurant operations, ensuring guest satisfaction, high-quality food, and safe, efficient team performance. You will guide front-of-house and back-of-house staff, balance priorities, and support the GM/AM in accountability.

The role emphasizes opening/closing duties, performance feedback, and ongoing training to develop staff while maintaining Rubio’s standards and financial controls.

Qualifications

• High School diploma or equivalent required.
• Some restaurant or retail experience preferred.
• Ability to communicate in English, both written and oral.

Responsibilities

• Supervises front of the house and back of the house staff.
• Ensures guest satisfaction and high food quality standards.
• Opens/closes the restaurant per Rubio’s standards.
• Maintains cleanliness, safety and food safety practices.
• Handles daily financial paperwork and deposits per policy.
• Provides performance feedback to management.

Skills

Customer service

Team leadership

Communication

English proficiency

Basic computer skills

Education

High School diploma

Tools

Microsoft Word

Email

Job description

Rubio’s Restaurant Group in Peoria, AZ is seeking a Shift Leader to supervise daily restaurant operations, ensuring guest satisfaction, high-quality food, and safe, efficient team performance. You will guide front-of-house and back-of-house staff, balance priorities, and support the GM/AM in accountability.

The role emphasizes opening/closing duties, performance feedback, and ongoing training to develop staff while maintaining Rubio’s standards and financial controls.