Shift Leader: Elevate Guest Experience & Team Joy

Coffee & Bagel Brands; Chaska (MN); On-site; USD 18,000 - 29,000; Full time

Job summary

Caribou Coffee is seeking a Shift Leader in Chaska, MN to drive team engagement and guest satisfaction while modeling its core values. You will manage daily operations, coach staff, and ensure standards are met across service, inventory, and promotions.

The role requires leadership experience in retail or food service, availability for mornings/evenings/weekends, and at least 18 years old. Caribou emphasizes a fun, inclusive team culture and career growth opportunities.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Ability to work early mornings, evenings, some holidays and weekends.
• Must be at least 18 years of age.

Responsibilities

• Demonstrates mastery of the DOING of Team Member responsibilities with enthusiasm and excellence.
• Lead shifts focusing on team engagement and guest satisfaction, Make Fun Happen.
• Ensure SOP and quality standards are followed consistently on shift.
• Coach and provide feedback to Team Members in real time to elevate performance.
• Train team on role responsibilities, product knowledge and promotions.
• Handle administrative tasks like deposits, inventory, and store orders.

Skills

Leadership

Guest service

Communication

Education

High school diploma or GED

Job description

Caribou Coffee is seeking a Shift Leader in Chaska, MN to drive team engagement and guest satisfaction while modeling its core values. You will manage daily operations, coach staff, and ensure standards are met across service, inventory, and promotions.

The role requires leadership experience in retail or food service, availability for mornings/evenings/weekends, and at least 18 years old. Caribou emphasizes a fun, inclusive team culture and career growth opportunities.