Shift Leader: Inspire Team & Guest Experience

Coffee & Bagel Brands; Chanhassen (MN); On-site; USD 27,000 - 44,000; Full time

Job summary

Caribou Coffee in Chanhassen, MN is seeking a Shift Leader to run daily store operations alongside the GM. You will guide the team, ensure guest connections, and uphold SOPs to deliver the Caribou experience.

The role requires 1+ year of leadership or customer service, ability to work mornings/evenings/weekends, 18+, and a valid driver's license. Compensation range is $12.75–$21.25 per hour, with local wage rules; Caribou is an Equal Opportunity Employer.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Willingness to work early mornings, evenings, weekends and holidays.
• Must be at least 18 years old.

Responsibilities

• Lead shifts and support store goals with the General Manager.
• Ensure guest satisfaction and team engagement during shifts.
• Coach and develop Team Members to deliver consistent SOP and service.
• Handle administrative tasks as assigned.
• Uphold Caribou's core values and brand standards.

Skills

Leadership

Customer service

Communication

Education

High school diploma or GED

Job description

Caribou Coffee in Chanhassen, MN is seeking a Shift Leader to run daily store operations alongside the GM. You will guide the team, ensure guest connections, and uphold SOPs to deliver the Caribou experience.

The role requires 1+ year of leadership or customer service, ability to work mornings/evenings/weekends, 18+, and a valid driver's license. Compensation range is $12.75–$21.25 per hour, with local wage rules; Caribou is an Equal Opportunity Employer.