Shift Leader: Elevate Guest Experience at the Bakery

Nothing Bundt Cakes; Baton Rouge (LA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Opportunity for advancement

Competitive salary

Employee discounts

Great operating hours

Cake discounts

Job summary

Nothing Bundt Cakes in Baton Rouge, LA is seeking a Shift Leader to work with the Assistant Bakery Manager and Bakery Manager to ensure top-notch guest experiences and high-quality cakes.

You will lead the team, coach staff, and help drive daily operations, sales, and profitability while upholding NbC standards. Flexibility to work various shifts including weekends and holidays is required, with opportunities for advancement within a growing brand.

Qualifications

• High school diploma or GED required; college credits a plus.
• 1–3 years guest-facing retail/food service experience.
• Experience coaching and developing team members to meet goals.
• Comfort learning new technologies and basic computer tools.

Responsibilities

• Lead with the Assistant Bakery Manager and Bakery Manager to ensure high-quality cakes and guest experience.
• Coach and train team members; direct the work of others to meet productivity goals.
• Drive day-to-day bakery operations in line with NbC standards and sales targets.
• Collaborate with bakery management to support promotions and profitability.

Skills

Guest experience

Team leadership

Coaching

Training

Customer service

Education

High school diploma or GED

Post-secondary education a plus

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Nothing Bundt Cakes in Baton Rouge, LA is seeking a Shift Leader to work with the Assistant Bakery Manager and Bakery Manager to ensure top-notch guest experiences and high-quality cakes.

You will lead the team, coach staff, and help drive daily operations, sales, and profitability while upholding NbC standards. Flexibility to work various shifts including weekends and holidays is required, with opportunities for advancement within a growing brand.