Shift Leader: Dynamic Ops & Guest Experience

Pizza Venture of San Antonio; San Angelo (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's is seeking a shift supervisor to oversee restaurant operations, ensure quality product preparation, and deliver outstanding customer service to support restaurant profitability.

You will supervise staff, train team members, manage cash and inventory, and enforce safety, security, and company policies across all shifts. Flexibility for nights and weekends is required. This non-exempt hourly role requires reliability, teamwork, and the ability to lead with minimal supervision.

Qualifications

• Attention to Detail: follows guidelines to ensure accuracy and keeps records.
• Commitment to Task: dependable with urgent deadlines and results.
• Customer Focused: delivers high level of service and seeks feedback.
• Initiative: proactive and can-do attitude.
• Relationship Management: builds credibility and resolves conflicts.
• Teamwork: collaborates to meet goals.

Responsibilities

• Demonstrate exemplary operations skills in all restaurant aspects and ensure orders reflect Papa John's standards.
• Supervise a restaurant team, maintain staffing, train, and coach for performance.
• Contribute to sales by providing prompt, friendly service and improving check averages.
• Manage profits, cash, inventory, and ensure the restaurant is clean, safe, and compliant.

Skills

Cash management skills

Education

High School diploma or GED

Job description

Papa John's is seeking a shift supervisor to oversee restaurant operations, ensure quality product preparation, and deliver outstanding customer service to support restaurant profitability.

You will supervise staff, train team members, manage cash and inventory, and enforce safety, security, and company policies across all shifts. Flexibility for nights and weekends is required. This non-exempt hourly role requires reliability, teamwork, and the ability to lead with minimal supervision.