Shift Leader: Drive-Thru & Restaurant Operations

Sonic Drive-In; Mission (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Sonic Drive-In in Mission, California seeks an Assistant Manager to help lead daily drive-in operations and supervise staff during shifts under the General Manager/Operating Partner.

You will train and coach crew, manage staffing, handle guest and employee issues, ensure safety and quality, perform opening and closing duties, and uphold company policies while delivering an excellent guest experience.

Qualifications

• Restaurant management experience or one year of retail management experience is required.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle guest issues/concerns during shift.
• Handle employee issues/concerns during shift.
• Monitor costs and inventory during shift to maximize efficiency and service quality.
• Comply with all policies, procedures, and laws.

Skills

Restaurant management

Shift leadership

Communication skills

Problem-solving

Multi-tasking

Time management

Conflict-resolution

Leadership

Labor laws knowledge

Health and safety knowledge

Computer literacy

Job description

Sonic Drive-In in Mission, California seeks an Assistant Manager to help lead daily drive-in operations and supervise staff during shifts under the General Manager/Operating Partner.

You will train and coach crew, manage staffing, handle guest and employee issues, ensure safety and quality, perform opening and closing duties, and uphold company policies while delivering an excellent guest experience.