Shift Leader — Drive Team Success with Flexible Schedules

Taco Bell; Franklin (MA); On-site; USD 18,000 - 32,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Medical benefits

401k retirement plan

Vacation pay / PTO

Job summary

Taco Bell is seeking a Shift Lead to drive daily operations, lead the team with energy, and uphold Taco Bell standards. You will coach staff, manage shifts, and work with the GM on business initiatives to deliver exceptional guest experiences.

This role requires leadership, communication, and the ability to handle fast-paced workloads while ensuring health and safety standards are met. 18+ with reliable transport preferred; competitive base pay and shift incentives are available.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Adheres to cash, security, inventory, and labor policies.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.
• Excellent communication skills, management/leadership and organizational skills.

Responsibilities

• Execute the MIC Success Routine to ensure customer satisfaction.
• Oversee Team Members' shift tasks and maintain clean, professional appearance.
• Ensure food safety, quality, and order accuracy.
• Resolve customer issues quickly and maintain positive relations.
• Provide regular feedback to the GM on team performance.
• Coach and train Team Members; handle conflicts with the GM.

Skills

Restaurant exp

Shift lead exp

Cash handling

Basic math

Communication skills

Leadership

Attendance

Punctuality

Physical dexterity

18+ age

Reliable transportation

Job description

Taco Bell is seeking a Shift Lead to drive daily operations, lead the team with energy, and uphold Taco Bell standards. You will coach staff, manage shifts, and work with the GM on business initiatives to deliver exceptional guest experiences.

This role requires leadership, communication, and the ability to handle fast-paced workloads while ensuring health and safety standards are met. 18+ with reliable transport preferred; competitive base pay and shift incentives are available.