Shift Leader - Drive Team & Guest Delight

Caribou Coffee; Mitchell (SD); On-site; USD 30,000 - 40,000; Full time

Job summary

Caribou Coffee in Mitchell, South Dakota, is seeking a Shift Leader to lead store operations in partnership with management. The Shift Leader ensures that the team understands goals, maintains cleanliness, and fosters guest connections.

Responsibilities include leading shifts, coaching team members, performing administrative tasks, and ensuring customer satisfaction. Applicants should have leadership experience in retail or customer service and the ability to work flexible hours.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Ability to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts focused on team engagement and guest satisfaction.
• Ensure compliance with SOP and quality standards.
• Actively develop team members and provide feedback.

Skills

Leadership experience

Customer service

Team engagement

Education

High school diploma or GED equivalent

Job description

Caribou Coffee in Mitchell, South Dakota, is seeking a Shift Leader to lead store operations in partnership with management. The Shift Leader ensures that the team understands goals, maintains cleanliness, and fosters guest connections.

Responsibilities include leading shifts, coaching team members, performing administrative tasks, and ensuring customer satisfaction. Applicants should have leadership experience in retail or customer service and the ability to work flexible hours.