Store Shift Leader: Lead a High-Energy Coffee Crew

Caribou Coffee; Sioux Falls (SD); On-site; USD 42,000 - 54,000; Full time

Job summary

Caribou Coffee in Sioux Falls is seeking a Shift Leader to partner with the General Manager to guide daily store operations, coach the team, and ensure guest connections. You will own the shift, oversee product quality, cleanliness, and SOP compliance, and help drive sales while maintaining a positive, welcoming environment.

The ideal candidate has at least 1 year of leadership or hospitality experience, is 18+, and can work early mornings, evenings, and some weekends.

Qualifications

• 1+ year of leadership, restaurant, retail or customer service experience.
• Ability to work early mornings, evenings, some holidays or weekends.
• Must be at least 18 years old.

Responsibilities

• Lead shifts with focus on team engagement and guest satisfaction.
• Ensure SOPs and quality standards are followed.
• Provide coaching and feedback to team members.
• Train team on roles, product knowledge, and promotions.
• Perform store administrative tasks as assigned.
• Monitor inventory and assist with product orders.

Skills

Leadership experience

Customer service

Team management

Flexible schedule

Education

High school diploma or GED

Job description

Caribou Coffee in Sioux Falls is seeking a Shift Leader to partner with the General Manager to guide daily store operations, coach the team, and ensure guest connections. You will own the shift, oversee product quality, cleanliness, and SOP compliance, and help drive sales while maintaining a positive, welcoming environment.

The ideal candidate has at least 1 year of leadership or hospitality experience, is 18+, and can work early mornings, evenings, and some weekends.