Shift Leader — Drive Team Excellence & Service

Baskin-Robbins; Old Forge (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Medical insurance

Dental insurance

Job summary

Dunkin' Donuts franchisee is seeking a Shift Leader to drive store operations and provide the CARE level of service to every guest. You will help supervise the team and ensure quality and execution of store policies during your shift.

The role requires strong communication, adaptability during busy periods, and a focus on safety, cleanliness, and product quality. Franchisee benefits accompany the position.

Qualifications

• Experience in retail or food service leadership.
• Ability to manage a team during busy shifts.
• Commitment to customer care and standards.

Responsibilities

• Lead shift operations to ensure smooth service.
• Oversee crew deployment and drive-thru performance.
• Maintain quality and safety of products.
• Represent Dunkin' Donuts and promote CARE values.

Skills

Leadership

Customer service

Team management

Communication

Job description

Dunkin' Donuts franchisee is seeking a Shift Leader to drive store operations and provide the CARE level of service to every guest. You will help supervise the team and ensure quality and execution of store policies during your shift.

The role requires strong communication, adaptability during busy periods, and a focus on safety, cleanliness, and product quality. Franchisee benefits accompany the position.