Shift Leader: Drive Team, Delight Guests, Own the Shift

Bagel Brands; Green Bay (WI); On-site; USD 16,531 - 22,041; Full time

Job summary

Caribou Coffee in Green Bay, WI is seeking a Shift Leader to oversee store operations in partnership with the GM/AGM. You will guide the team, ensure guest connections, and uphold SOPs and quality standards across shifts.

The role emphasizes coaching, training, and maintaining a positive environment while managing daily tasks and store performance. Located at 600 South Military Ave, Green Bay, Wisconsin 54303.

Qualifications

• At least 1 year of leadership, restaurant, retail, or customer service experience.
• Able to work early mornings, evenings, weekends and/or holidays.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts with a focus on team engagement and guest satisfaction.
• Ensure SOPs and quality standards are followed consistently.
• Coach and develop team members for performance and growth.
• Handle administrative tasks as assigned (bank deposits, inventory, orders).

Skills

Leadership

Team management

Customer service

Communication

Education

High school diploma

Job description

Caribou Coffee in Green Bay, WI is seeking a Shift Leader to oversee store operations in partnership with the GM/AGM. You will guide the team, ensure guest connections, and uphold SOPs and quality standards across shifts.

The role emphasizes coaching, training, and maintaining a positive environment while managing daily tasks and store performance. Located at 600 South Military Ave, Green Bay, Wisconsin 54303.