Shift Leader: Café Team Captain, Flexible Schedule

Coffee & Bagel Brands; Green Bay (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Free shift drink

Flexible schedule

Growth opportunities

Tips

Job summary

Caribou Coffee in Green Bay, WI seeks a Shift Leader to oversee daily operations with the General Manager or Assistant GM, ensuring brand standards and a superior guest experience on every shift.

You will coach teammates, assign tasks, monitor cash handling and inventory, and ensure safety and cleanliness while staying calm under pressure and keeping energy high.

This role requires reliability, flexible scheduling, and a passion for hospitality in a community-focused environment.

Qualifications

• Minimum 6 months of experience in a leadership role, or properly trained and approved to take on Shift Leader responsibilities.
• Must be at least 18 years of age.
• Flexible availability; shifts may vary by schedule and business needs.
• Strong communication and teamwork skills.

Responsibilities

• Lead shifts with a focus on brand standards, guest connections, and fast, accurate service.
• Coach and train team members on duties, products, and promotions.
• Handle cash, inventory, and deposits with integrity and accuracy.
• Ensure store safety, cleanliness, and proper SOP execution.

Skills

Leadership

Shift leadership

Team coaching

Customer service

Education

High school diploma or GED

Job description

Caribou Coffee in Green Bay, WI seeks a Shift Leader to oversee daily operations with the General Manager or Assistant GM, ensuring brand standards and a superior guest experience on every shift.

You will coach teammates, assign tasks, monitor cash handling and inventory, and ensure safety and cleanliness while staying calm under pressure and keeping energy high.

This role requires reliability, flexible scheduling, and a passion for hospitality in a community-focused environment.