Shift Leader: Drive Service & Team Excellence

Cajun Funding Corp; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Church's Chicken in Florida is seeking a Shift Leader to guide Team Members on shift, coaching and ensuring an outstanding customer experience. This role enforces Cajun Operating Company policies and procedures throughout the restaurant.

You will manage cash handling, ensure correct POS use, and uphold safety and quality standards while supporting a fast-paced, high-service environment.

Qualifications

• Must be at least 18 years old.
• A high school diploma or GED is highly recommended.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products.
• Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Skills

Team leadership

Cash handling

POS system

Driver's license

Education

High school diploma or GED

ServSafe food safety training (recommended)

Tools

POS system

Job description

Church's Chicken in Florida is seeking a Shift Leader to guide Team Members on shift, coaching and ensuring an outstanding customer experience. This role enforces Cajun Operating Company policies and procedures throughout the restaurant.

You will manage cash handling, ensure correct POS use, and uphold safety and quality standards while supporting a fast-paced, high-service environment.