Shift Leader: Drive Service, Quality & Team Growth

Wendy; Kenosha (WI); On-site; USD 37,000 - 58,000; Full time

Benefits offered by this job

Medical Benefits

Bonus Potential

Free Meals while Working*

College Assistance

Education Rewards/ GED Assistance

Company Chaplain

Direct Deposit

Tenure Recognition

Referral Bonus

Opportunity for Advancement

Uniforms

Vacation

Employee Assistance Program (ComPsych)

Unity Care

Job summary

Wendy's in Wisconsin is seeking a Shift Manager to oversee daily restaurant operations during the assigned shift, lead front-line teams, and ensure customer satisfaction while upholding Wendy's standards of food quality and service.

The role emphasizes hands-on leadership, staff coaching, and maintaining cleanliness, safety, and operational efficiency. Prior restaurant supervisory experience is preferred, with opportunities for advancement and competitive benefits.

Qualifications

• Experience in food service, preferably in a supervisory or leadership role.
• Ability to manage a team and lead by example.
• Strong communication and customer service skills.

Responsibilities

• Lead and supervise the shift team to ensure tasks are completed.
• Maintain high guest satisfaction and resolve issues promptly.
• Oversee daily operations, food safety, and cleanliness during the shift.
• Manage cash handling and shift staffing levels to control labor costs.
• Communicate with management and provide feedback on operations.

Skills

Leadership

Customer Service

Communication

Problem-Solving

Multitasking

Attention to Detail

Job description

Wendy's in Wisconsin is seeking a Shift Manager to oversee daily restaurant operations during the assigned shift, lead front-line teams, and ensure customer satisfaction while upholding Wendy's standards of food quality and service.

The role emphasizes hands-on leadership, staff coaching, and maintaining cleanliness, safety, and operational efficiency. Prior restaurant supervisory experience is preferred, with opportunities for advancement and competitive benefits.