Shift Leader: Fast-Paced Restaurant Growth

Harri; West Allis (WI); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical Benefits

Bonus Potential

Free Meals while Working*

College Assistance

Education Rewards/ GED Assistance

Company Chaplain

Direct Deposit

Tenure Recognition

Referral Bonus

Opportunity for Advancement

Uniforms

Vacation

Employee Assistance Program (ComPsych)

Unity Care

Job summary

Wendy's in Wisconsin is hiring Shift Managers to oversee daily restaurant operations during their shift, lead a front-line team, and ensure guest satisfaction. This hands-on role requires strong communication, problem-solving, and multitasking skills in a fast-paced environment.

The Shift Manager will drive performance, maintain quality standards, manage staffing and cash handling, and support a positive work culture with opportunities for advancement.

Qualifications

• Experience in food service, preferably in a supervisory or leadership role.
• Strong leadership and people management skills.
• Excellent customer service skills with a focus on guest satisfaction.
• Clear and effective communication with team members and management.
• Ability to multitask and handle fast-paced environments.
• High attention to detail and adherence to standards.

Responsibilities

• Lead and supervise team members during shifts to ensure tasks are completed efficiently.
• Provide coaching, feedback, and training on policies and best practices.
• Maintain high service standards and guest satisfaction; resolve issues promptly.
• Oversee daily operations including food prep, inventory, and cleanliness.
• Manage cash handling, registers, and adherence to payment policies.
• Schedule staff, manage breaks, and cover shifts as needed.
• Ensure food safety and sanitation compliance.
• Make quick decisions and escalate when necessary, communicating with the management team.

Skills

Leadership

Customer service

Communication

Multitasking

Problem solving

Attention to detail

Job description

Wendy's in Wisconsin is hiring Shift Managers to oversee daily restaurant operations during their shift, lead a front-line team, and ensure guest satisfaction. This hands-on role requires strong communication, problem-solving, and multitasking skills in a fast-paced environment.

The Shift Manager will drive performance, maintain quality standards, manage staffing and cash handling, and support a positive work culture with opportunities for advancement.