Shift Leader: Drive Service & Develop the Team

Chick-fil-A; Lyons Township (IL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

A fun work environment where you can +

Flexible scheduling (and closed on onS

Learning first‑hand from anexperienced

Intentional growth and development toh

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Lyons Township is seeking a Shift Leader who upholds our core values, embraces the Chick-fil-A culture and has a servant’s heart. You will support senior leadership, supervise daily operations and coach team members to deliver exceptional service in a high‑volume setting.

This role focuses on getting tasks done to keep the restaurant running smoothly, modeling professionalism, and guiding teammates through our standards of operating excellence.

Qualifications

• At least 2 years of leadership experience.
• Strong people skills with a desire to serve Team Members.
• Ability to work in a fast-paced environment.
• Excellent communication skills, both written and spoken.

Responsibilities

• Participating operationally in day‑to‑day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Close the restaurant, lead shifts, key holder
• Count drawers and finalize day

Skills

Leadership experience

Strong communication skills

Customer service oriented

Job description

Chick-fil-A Lyons Township is seeking a Shift Leader who upholds our core values, embraces the Chick-fil-A culture and has a servant’s heart. You will support senior leadership, supervise daily operations and coach team members to deliver exceptional service in a high‑volume setting.

This role focuses on getting tasks done to keep the restaurant running smoothly, modeling professionalism, and guiding teammates through our standards of operating excellence.