Shift Leader: Elevate Service, Coach Teams, Flexible Schedule

Workstream; Lone Tree (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Mentorship from Operators

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A seeks a Team Leader who champions our values and serves guests with a servant's heart. This role supports senior leadership in daily operations and ensures accountability for Operational Excellence and our Recipe for Service.

The Team Leader focuses on running the restaurant smoothly and coaching teammates to deliver exceptional guest experiences, with emphasis on speed, hospitality, and teamwork in a high-volume environment.

Qualifications

• Smile and positive demeanor
• Eye contact and engagement with guests
• Clear spoken communication
• Ability to work in fast-paced environment
• Strong people skills and customer service commitment

Responsibilities

• Participate in day-to-day operations in a high-volume, fast-paced restaurant
• Provide immediate and respectful responses to guest needs
• Assist in training new hires and set shift tone as a role model
• Be a friendly, encouraging team player
• Open/close shifts, lead shifts, key holder
• Count drawers and finalize daily cash
• Communicate clearly, both written and spoken

Skills

Smile

Eye contact

Enthusiastic speech

Guest empathy

Team player

Communication

Job description

Chick-fil-A seeks a Team Leader who champions our values and serves guests with a servant's heart. This role supports senior leadership in daily operations and ensures accountability for Operational Excellence and our Recipe for Service.

The Team Leader focuses on running the restaurant smoothly and coaching teammates to deliver exceptional guest experiences, with emphasis on speed, hospitality, and teamwork in a high-volume environment.