Shift Leader: Drive Sales & Lead a Winning Team

Minis; Orlando (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

MINISO USA is seeking a Shift Leader in Orlando to assist the Store Manager with daily store operations and to train associates while ensuring exceptional customer service. The role supports KPI achievement, store standards, merchandising, cash management, and shipment processing, while actively promoting the store's membership program.

Open to individuals with 1+ year of supervisory or keyholder experience in retail, high school diploma or equivalent, and the ability to travel between store

Qualifications

• Demonstrated leadership and ability to drive sales goals.
• Strong customer engagement and verbal communication skills.
• Proficiency with point-of-sale systems and cash handling.

Responsibilities

• Lead by example to drive store KPI goals and customer satisfaction.
• Train and develop sales associates for product knowledge and service quality.
• Support daily operations including replenishment, fronting, cash handling, and merchandising.

Skills

Leadership

Customer service

Multi-tasking

POS systems

Communication

Education

High school diploma

Associate degree preferred

Job description

MINISO USA is seeking a Shift Leader in Orlando to assist the Store Manager with daily store operations and to train associates while ensuring exceptional customer service. The role supports KPI achievement, store standards, merchandising, cash management, and shipment processing, while actively promoting the store's membership program.

Open to individuals with 1+ year of supervisory or keyholder experience in retail, high school diploma or equivalent, and the ability to travel between store