Shift Leader: Drive Quality, Service & Profit

Papa John's International; Fullerton (CA); Presencial; USD 22.000 - 32.000; Jornada completa

Descripción de la vacante

Papa John’s International is seeking a Shift Leader to supervise shifts and work areas, ensuring high-quality products and customer service while supporting restaurant profitability. You will help manage operations, enforce company policies, and uphold safety and ethical standards.

The role focuses on shift coverage, cash management, inventory control, and maintaining costs within guidelines. Collaboration with staff to deliver excellent service and a clean, efficient restaurant environment is

Formación

• Cash handling and inventory awareness.
• Strong organizational and planning capabilities.
• Clear and proactive communication with team and customers.

Responsabilidades

• Adheres to guidelines for each station, including dough management, accuracy, and portioning to ensure quality products.
• Exemplifies core values, maintains a positive attitude, and collaborates well with others; adapts to change.
• Ensures adequate shift coverage, provides feedback, maintains product quality, customer service, and cost controls.
• Contributes to profit goals by managing costs via the FOCUS System and assisting in inventory management.

Conocimientos

Cash management

Planning & organization

Effective communication

Educación

High School diploma or GED

Descripción del empleo

Papa John’s International is seeking a Shift Leader to supervise shifts and work areas, ensuring high-quality products and customer service while supporting restaurant profitability. You will help manage operations, enforce company policies, and uphold safety and ethical standards.

The role focuses on shift coverage, cash management, inventory control, and maintaining costs within guidelines. Collaboration with staff to deliver excellent service and a clean, efficient restaurant environment is