Shift Leader: Drive Quality & Profit in Fast Food

Papa John's - P&Z Carolina; Portland (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's is seeking a Shift Leader in Portland, TN to supervise shifts, manage station performance and ensure high quality products and customer service. You will help drive profitability by following company policies, managing cash, inventory, and labor costs while maintaining safety standards.

The role emphasizes flexible leadership, adherence to procedures, and collaboration with the team to meet restaurant goals and customer expectations.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Adheres to station guidelines for dough management, accuracy and portioning; produces quality products and maintains holding times.
• Maintains product quality, customer service and performance standards (MCE readiness, food/labor costs, cleanliness).
• Provides shift coverage, gives immediate feedback and corrects problems; manages cash and inventories to minimize loss.
• Follows company policies and uses FOCUS System for accounting and profitability.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Job description

Papa John's is seeking a Shift Leader in Portland, TN to supervise shifts, manage station performance and ensure high quality products and customer service. You will help drive profitability by following company policies, managing cash, inventory, and labor costs while maintaining safety standards.

The role emphasizes flexible leadership, adherence to procedures, and collaboration with the team to meet restaurant goals and customer expectations.