Shift Leader: Drive Guest Wins, Lead & Grow Your Team

Burger King; Monticello (FL); On-site; USD 19,000 - 23,000; Full time

Job summary

Burger King in Monticello, FL is seeking a Shift Manager to lead each shift with energy, help the team stay focused, and ensure guests have a great experience. You will assign roles, monitor speed and accuracy, uphold food safety and brand standards, coach crew members, and handle guest concerns to keep every shift winning.

You will also train, develop, and support the team, ensuring consistency, cleanliness, and superb guest service.

Qualifications

• Dependable leaders who show up on time and take ownership of the shift.
• Strong communicators who can give clear direction, coach respectfully, and keep the team focused.
• People who can make good decisions and stay calm in a fast-paced restaurant environment.
• Leaders who understand that food safety, cleanliness, speed, accuracy, cash control, and guest service are non-negotiable.

Responsibilities

• Lead the shift with energy, urgency, and a strong guest-first mindset - including a genuine "Welcome to Burger King!"
• Position the team for success, assign clear roles, and keep the restaurant moving during peak periods.
• Protect food safety, product quality, order accuracy, cleanliness, and Burger King brand standards throughout the shift.
• Coach crew members in the moment, recognize strong performance, and correct missed standards quickly and respectfully.
• Manage speed of service, deployment, breaks, and labor awareness while protecting the guest experience.
• Handle guest concerns professionally, recover the experience, and esc...
• Complete shift responsibilities including cash handling, deposits or safe procedures as assigned, inventory/counts, opening or closing tasks, and required documentation accurately and on time.

Skills

Leadership

Customer service

Communication

Problem solving

Job description

Burger King in Monticello, FL is seeking a Shift Manager to lead each shift with energy, help the team stay focused, and ensure guests have a great experience. You will assign roles, monitor speed and accuracy, uphold food safety and brand standards, coach crew members, and handle guest concerns to keep every shift winning.

You will also train, develop, and support the team, ensuring consistency, cleanliness, and superb guest service.