Shift Leader: Drive Guest Joy & Team Excellence

Ontario Trillium Foundation; Gainesville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Little Caesars in Gainesville, GA seeks a Shift Leader responsible for overall shift operations, guest experience, and brand execution. You will lead the team on shifts, assign tasks, provide coaching, and ensure opening/closing duties are carried out.

You will manage the line, promote sales, uphold food safety, control costs, count cash, resolve guest feedback, and complete required e-learning.

Responsibilities

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties)
• Utilize the huddle board to position the team and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties
• Make guests really happy by providing great guest service
• Resolve guest complaints/issues
• Lead team members to open, transition, and close shifts
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required

Job description

Little Caesars in Gainesville, GA seeks a Shift Leader responsible for overall shift operations, guest experience, and brand execution. You will lead the team on shifts, assign tasks, provide coaching, and ensure opening/closing duties are carried out.

You will manage the line, promote sales, uphold food safety, control costs, count cash, resolve guest feedback, and complete required e-learning.