Shift Leader: Lead, Train & Delight Guests

Pizza Hut; Royal Pines (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Pizza Hut is seeking a Shift Leader to oversee daily operations, train staff, and uphold our service standards. You will lead a team to execute shifts smoothly, manage inventory and orders, and ensure health and safety compliance while delivering great customer experiences.

The role emphasizes strong leadership, reliable transportation, and knowledge of Pizza Hut systems. Candidates should be able to work in a fast-paced environment and promote a positive restaurant culture.

Qualifications

• ServSafe certified requirement.
• Experience leading fast‑food or hospitality teams.
• Strong communication and training skills.
• Reliable transportation and a valid driver’s license preferred.

Responsibilities

• Take ownership of restaurant and team during shifts.
• Train team members to Pizza Hut standards.
• Lead and manage inventory, food orders, and safety compliance.
• Ensure brand standards and customer satisfaction on each shift.
• Delegate workload and monitor team performance during shifts.
• Maintain a clean, safe, and welcoming restaurant environment.

Skills

Leadership

Customer service

ServSafe Certified

MS Office proficiency

Communication

Training & coaching

Tools

Hutlink

Pizzapedia

Learning Zone

Job description

Pizza Hut is seeking a Shift Leader to oversee daily operations, train staff, and uphold our service standards. You will lead a team to execute shifts smoothly, manage inventory and orders, and ensure health and safety compliance while delivering great customer experiences.

The role emphasizes strong leadership, reliable transportation, and knowledge of Pizza Hut systems. Candidates should be able to work in a fast-paced environment and promote a positive restaurant culture.