Shift Leader: Customer-First Restaurant Champion

Pizza Hut; Canton (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Pizza Hut in Canton, NC is seeking a Shift Leader to oversee daily restaurant operations and lead the team on shift. You will train staff to Pizza Hut standards, resolve customer issues, and ensure a safe, clean environment while delivering fast, friendly service.

The role requires ServSafe certification and strong communication with a focus on team motivation and operational excellence. Candidates should be reliable, with transportation and basic computer skills, and a valid driver's license

Qualifications

• Must be ServSafe certified and lead shift teams.
• Proficient with Microsoft Office.
• Excellent communication and leadership skills.

Responsibilities

• Lead restaurant shifts and manage team workload.
• Train team members to Pizza Hut standards.
• Ensure safety and cleanliness, inventory and orders.
• Resolve customer complaints using BLAST.
• Deliver high customer satisfaction on every shift.

Skills

Customer Service

Leadership

Communication

Team Training

Education

ServSafe Certified

Tools

Microsoft Office

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut in Canton, NC is seeking a Shift Leader to oversee daily restaurant operations and lead the team on shift. You will train staff to Pizza Hut standards, resolve customer issues, and ensure a safe, clean environment while delivering fast, friendly service.

The role requires ServSafe certification and strong communication with a focus on team motivation and operational excellence. Candidates should be reliable, with transportation and basic computer skills, and a valid driver's license