Shift Leader: Drive Fast, Friendly Pizza Service

Pizza Hut; Hendersonville (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Pizza Hut in Hendersonville, NC is seeking a Shift Leader to manage daily restaurant operations, lead the team on shift, and ensure adherence to brand standards. You will train staff, handle inventory, and resolve customer issues with a focus on safety and service.

The role requires ServSafe certification, strong leadership, and solid communication skills. You will work with HutLink, Pizzapedia, and Learning Zone tools to drive a high-performing shift.

Qualifications

• ServSafe certification required.
• Proficient with Microsoft Office and basic computer skills.
• Strong leadership, communication, and customer service.
• Ability to manage inventory and staff scheduling.

Responsibilities

• Take ownership of shifts and lead the team.
• Train team members to Pizza Hut and company standards.
• Resolve customer complaints using BLAST and prioritize customer needs.
• Promote positive culture and employee experience.
• Manage inventory and food orders; ensure safety and cleanliness.
• Enforce brand standards and health regulations on shifts.
• Assist RGM with store inventory, forecasting, and scheduling.
• Ensure tools and training are used by all team members.
• Deliver high customer satisfaction on every shift.
• Maintain professional image and ethical conduct.

Skills

ServSafe Certified

Microsoft Office

Driver's License

Team Communication

Tools

Hutlink

Pizzapedia

Learning Zone

Job description

Pizza Hut in Hendersonville, NC is seeking a Shift Leader to manage daily restaurant operations, lead the team on shift, and ensure adherence to brand standards. You will train staff, handle inventory, and resolve customer issues with a focus on safety and service.

The role requires ServSafe certification, strong leadership, and solid communication skills. You will work with HutLink, Pizzapedia, and Learning Zone tools to drive a high-performing shift.