Shift Leader: Customer Experience & Team Coach

15221 Jersey Mike's Gulfgate; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Jersey Mike's Gulfgate in Houston, Texas is looking for a Shift Leader to ensure high-quality food and exceptional customer service. As a Shift Leader, you will coach staff, maintain cleanliness, and manage a crew of 2 to 5 people. Candidates must have a high school degree, at least one year of QSR experience, and Serve Safe Certification. This role requires being able to multitask in a fast-paced environment. Reliable transportation is also necessary for commuting to work.

Qualifications

• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food.
• Maintain cleanliness and sanitation practices.

Skills

Customer Service

Food Safety

Team Leadership

Multitasking

Communication

Education

High school degree or equivalent

Job description

Jersey Mike's Gulfgate in Houston, Texas is looking for a Shift Leader to ensure high-quality food and exceptional customer service. As a Shift Leader, you will coach staff, maintain cleanliness, and manage a crew of 2 to 5 people. Candidates must have a high school degree, at least one year of QSR experience, and Serve Safe Certification. This role requires being able to multitask in a fast-paced environment. Reliable transportation is also necessary for commuting to work.