Shift Leader - Customer Experience & Team Coach

Cajun Funding Corp; Brownsville (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

Church’s Chicken in Texas is seeking a Shift Leader to guide Team Members on shift, providing coaching, training and development to ensure an outstanding customer experience. You will ensure compliance with Cajun Operating Company policies and supervise opening/closing duties, cash handling, and safety procedures.

The role requires 18+ years of age, with a high school diploma or GED recommended and ServSafe training encouraged.

Qualifications

• Must be at least 18 years of age.
• A high school diploma or GED is highly recommended.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products.

Skills

Leadership

Customer service

Education

High school diploma or GED

Job description

Church’s Chicken in Texas is seeking a Shift Leader to guide Team Members on shift, providing coaching, training and development to ensure an outstanding customer experience. You will ensure compliance with Cajun Operating Company policies and supervise opening/closing duties, cash handling, and safety procedures.

The role requires 18+ years of age, with a high school diploma or GED recommended and ServSafe training encouraged.