Shift Leader — Elevate Service & Team Performance

Cajun Funding Corp; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Church’s Chicken is seeking a Shift Leader to guide Team Members during shifts and coach them to deliver an outstanding customer experience. You will ensure compliance with Cajun Operating Company policies and support a fast, friendly service environment.

You’ll monitor service quality, food preparation, safety, and cash handling, while completing shift reports and managing opening/closing duties. Must be 18+, with a high school diploma recommended and ServSafe training encouraged.

Qualifications

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe® food safety training is highly recommended.

Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products.
• Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Skills

Team leadership

Cash handling

Customer service

Coaching & training

Education

High school diploma or GED

ServSafe training (recommended)

Shift Leader certification (recommended)

Job description

Church’s Chicken is seeking a Shift Leader to guide Team Members during shifts and coach them to deliver an outstanding customer experience. You will ensure compliance with Cajun Operating Company policies and support a fast, friendly service environment.

You’ll monitor service quality, food preparation, safety, and cash handling, while completing shift reports and managing opening/closing duties. Must be 18+, with a high school diploma recommended and ServSafe training encouraged.