Shift Leader: Customer Experience & Store Ops

Walgreens; Beavercreek (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a dedicated team member to support opening and closing the store in the absence of management, including cash handling and ensuring the floor and stock room are ready for business. You will greet customers, assist with products, and resolve issues to provide a positive experience.

The role requires at least one year of leadership or key holder experience and fluency in English. Training will be provided to ensure compliance with store policies and procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring daily readiness.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a dedicated team member to support opening and closing the store in the absence of management, including cash handling and ensuring the floor and stock room are ready for business. You will greet customers, assist with products, and resolve issues to provide a positive experience.

The role requires at least one year of leadership or key holder experience and fluency in English. Training will be provided to ensure compliance with store policies and procedures.