Shift Leader - Customer Experience & Store Operations

CVS Health; Derwood (MD); On-site; USD 57,859,000 - 88,166,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team, ensuring smooth operations and high customer service. You will lead the store staff when managers are unavailable and drive execution to build loyalty, while protecting confidentiality and maintaining store standards.

This full-time role emphasizes supervising duties, operational efficiency, and strong customer engagement, with a typical 40-hour work week and a pay range of $20.00–$29.00 per hour.

Qualifications

• Deductive reasoning ability and analytical skills required.
• Advanced communication and supervision skills emphasized.
• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Lead store staff in absence of a manager, ensuring open/close procedures are completed.
• Supervise crew by directing and following up on all activities.
• Communicate effectively with store management and crews.

Skills

Deductive reasoning

Analytical skills

Communication skills

Supervision skills

Flexibility

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team, ensuring smooth operations and high customer service. You will lead the store staff when managers are unavailable and drive execution to build loyalty, while protecting confidentiality and maintaining store standards.

This full-time role emphasizes supervising duties, operational efficiency, and strong customer engagement, with a typical 40-hour work week and a pay range of $20.00–$29.00 per hour.