Shift Leader - Customer-Driven Restaurant Lead

Papa John's International

West Columbia (SC)

On-site

USD 32,000 - 46,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Papa John’s International is seeking a Shift Manager for a franchise location. The role emphasizes leadership, teamwork, and customer service to drive store success. You will oversee day-to-day operations, manage cash and inventory, and ensure safety and quality standards are met.

This on-site position requires reliability and the ability to lead by example in a fast-paced environment. Join us to contribute to a team-driven culture and help Papa John’s deliver great pizza and service while

Qualifications

Motivated and dependable with a focus on delivering high-quality guest experiences.
Strong interpersonal skills and the ability to lead and motivate a team.
Ability to drive sales and improve store profitability.
Excellent communication and problem-solving abilities.
Capable of handling cash, POS operations, and shift reporting.

Responsibilities

Execute cash management duties with POS and Shift Reports.
Help manage adequate inventory levels using company systems and guidelines to reduce loss.
Lead a team with little supervision and foster teamwork, energy, and a positive work environment.
Follow safety and security standards at all times.
Respond to customer concerns promptly and professionally.
Perform the duties of all restaurant positions when needed.