Shift Leader - Craft Coffee & Community Impact

Starbucks Corp.; Wilmington (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage through the Starbucks

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart in Wilmington, NC, ensuring a welcoming space for our community. You’ll oversee daily operations, coach partners, handle beverage/food quality, and uphold safety and store standards.

The role requires 6+ months of customer-facing experience, ability to delegate tasks, and strong teamwork and communication skills. We offer comprehensive benefits and growth opportunities to partners.

Qualifications

• Direct the work of others.
• Excellent communication and interpersonal skills.
• Knowledge of retail environment and customer service principles.
• Ability to work as part of a team and build relationships.

Responsibilities

• Maintain regular attendance and punctuality; adhere to store policies.
• Work flexible hours including mornings, evenings, weekends, and holidays.
• Prepare and coach food/beverage preparation to standard recipes; adjust as needed.
• Delegate tasks to staff and coordinate responsibilities across team.

Skills

Direct others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart in Wilmington, NC, ensuring a welcoming space for our community. You’ll oversee daily operations, coach partners, handle beverage/food quality, and uphold safety and store standards.

The role requires 6+ months of customer-facing experience, ability to delegate tasks, and strong teamwork and communication skills. We offer comprehensive benefits and growth opportunities to partners.