Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Wilmington (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) match

Paid vacation

Job summary

Starbucks Corp. in Wilmington, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store environment and consistently high-quality beverages and service. You will guide team members, model excellent customer care, and manage daily operations to uphold standards and safety.

We offer growth opportunities, comprehensive benefits, and flexible hours. Starbucks values inclusion and supports education, wellness, and financial well-being for partners, with programs like

Qualifications

• Attendance and punctuality with or without reasonable accommodation
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Adherence to store policies and standards including quality beverages/food, cash handling, safety
• Six months of customer-facing experience
• Six months of experience delegating tasks or coordinating two+ employees

Responsibilities

• Lead with craft and heart to create a welcoming space for the community
• Oversee beverage/food preparation to standard recipes and customize as needed
• Coach and delegate tasks to team members to ensure smooth operations
• Maintain store safety and security and uphold operating policies

Skills

Direct the work of others

Customer focus

Effective communication

Team player

Learns quickly

Job description

Starbucks Corp. in Wilmington, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store environment and consistently high-quality beverages and service. You will guide team members, model excellent customer care, and manage daily operations to uphold standards and safety.

We offer growth opportunities, comprehensive benefits, and flexible hours. Starbucks values inclusion and supports education, wellness, and financial well-being for partners, with programs like