Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.; Wilmington (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

Sick time

401(k) with company match

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company in Wilmington, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring every beverage and food item meets standards while creating a welcoming space for the community.

You will delegate tasks, coach teammates, maintain attendance and safety, and deliver friendly service during flexible hours, including mornings, evenings, weekends, and holidays, with comprehensive benefits and opportunities for growth.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and coordinating the tasks of two or more employees
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Responsibilities

• Lead with craft and heart to ensure beverages and food meet standards
• Delegate tasks and coordinate two or more employees
• Coach and train team members
• Maintain attendance, safety, and security
• Provide high-quality customer service during flexible hours

Skills

Direct the work of others

Effective communication

Team collaboration

Customer service

Knowledge of retail environment

Job description

Starbucks Coffee Company in Wilmington, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring every beverage and food item meets standards while creating a welcoming space for the community.

You will delegate tasks, coach teammates, maintain attendance and safety, and deliver friendly service during flexible hours, including mornings, evenings, weekends, and holidays, with comprehensive benefits and opportunities for growth.